Medical Administrative Assistants and Office Procedures

The Medical Administrative Assistants and Office Procedures course is a beginner-level course focusing on critical administrative functions – including compliance, patient intake, and medical records management – in three lessons. In the HIPAA and HITECH lesson, students gain an understanding of the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health (HITECH) Act. The lesson covers essential regulations regarding patient privacy, confidentiality, and the secure handling of health information. The Patient Intake and Processing lesson focuses on compiling demographic, insurance, and medical history information. Students will learn the procedures for creating patient records, verifying insurance coverage, and navigating electronic health records (EHR) systems. The Managing Medical Records lesson teaches the critical aspects of medical record keeping, including filing, retrieving, and maintaining both paper and electronic records. The lesson covers legal requirements, patient confidentiality, and best practices for ensuring that medical records are accurate, up-to-date, and easily accessible to authorized personnel. By the end of the course, students will be well-equipped with the knowledge and practical skills to manage the day-to-day office operations of a medical practice, with a special focus on patient processing, record management and regulatory compliance.