Intercultural Communications in the Workplace

What you'll learn

• Develop conscious awareness of verbal and non-verbal communicative cues.
• Explore the interplay between culture and communication habits.
• Define, analyse, and reflect on culture from a personal perspective.
• Explore the relationship between culture, self-identity, and reasoning habits.
• Examine the dynamics of high-context and low-context cultures on communication.
• Identify and adapt to diverse cultural rules and negotiation styles.
• Develop intercultural competence to navigate diverse communication scenarios.
• Apply linguistic politeness strategies to improve intercultural interactions.
• Reflect on personal communication practices to enhance cultural sensitivity.
• Explain the concept of relational work and its role in building rapport.
• Evaluate and improve personal rapport management skills in diverse contexts.
• Understand the impact of cultural differences on negotiation processes.