Applications of Agentic AI in Banking

Dear Participants,
Welcome to the course!
We’re glad to have you here. As banking continues to evolve, technologies like Agentic AI are starting to play a bigger role in how decisions are made, processes are handled, and customers are served. This course is designed to help you understand these changes in a simple and practical way.
You don’t need to worry about complex technical details. Instead, the focus will be on how Agentic AI can actually be used in banking—whether it’s improving efficiency, supporting better decisions, or enhancing customer experience.
Feel free to ask questions, share your thoughts, and connect the ideas from the course with your day-to-day work. The more you engage, the more useful the learning will be.
Looking forward to learning together.
Best wishes,
Course Team